Terms of service

  1. Introduction
    This website is operated by HiCurvi Ltd. By using this site, you agree to these Terms of Service. If you don't agree, please don't use the website.
  2.  Use of Website
    You must be at least 18 years old to use this site. If you create an account, you're responsible for maintaining its confidentiality and for all activity under your account. 
  3.  Products and Pricing
    Product descriptions are as accurate as possible, but we don't guarantee that every detail is perfect. Product availability can change without notice. Prices are also subject to change, but any changes won't affect orders already placed. All prices are displayed in GBP. 
  4. Orders and Payment
    When you place an order, you're offering to buy the products in your cart. We'll send an order confirmation email but this doesn't guarantee that the order will be accepted. We accept payment via the methods displayed at checkout. 
  5.  Shipping and Delivery
    See our separate Shipping Policy for details about shipping times, costs, and delivery. 
  6.  Returns and Refunds
    We accept returns within 30 business days of delivery. For details, see our separate Return Policy. 
  7.  Intellectual Property
    All content on this website (text, images, logos, etc.) is owned by HiCurvi Ltd. or its licensors. You can't use our content without our permission. 
  8.  User Content
    If you submit content to the website (reviews, comments, etc.), you grant us a license to use that content. You're responsible for ensuring that your content doesn't violate any laws or rights.
  9. Prohibited Activities
    Don't use this site for illegal purposes. Don't try to interfere with the website's operation or security.
  10. Limitation of Liability
    We're not liable for any damages arising from your use of this website, except where such liability cannot be excluded by law. 
  11.  Indemnification
    You agree to indemnify HiCurvi Ltd. from any claims arising from your use of the website or your violation of these Terms of Service. 
  12. Governing Law
    These Terms of Service are governed by the laws of Bulgaria. 
  13. Changes to Terms
    We may update these Terms of Service at any time. The latest version will be posted on this page.
  14. Contact Information
    Company Name:
    HiCurvi Ltd.
    Business Adrdress:
    71-75 Shelton Street, Covent Garden, London, WC2H9JQ
    Company Number: 17177489 
    E-Mail: info@hicurvi.com
    Phone Number: +447916696826
    Customer Service:
    Monday - Friday:     9:00 AM - 5:00 PM GMT
    Saturday and Sunday: 10:00 AM - 4:00 PM GMT
    Average response time: within 24 hours

    Support Information:
    Customer service is based in the United Kingdom and provides dedicated English support for United Kingdom customers. We respond to all inquiries within 24 hours on business days.