Privacy policy

Here's the Privacy Policy:

This privacy policy explains how we handle your personal information when you use our online store. It's important, so please read it carefully.

What Information We Collect

When you shop with us, we collect certain information to fulfill your orders and provide a better experience. This includes:

  •   Your Name, Email Address, and Shipping/Billing Address: We need this to process your order and get it to you.
    *   Payment Information: Details like your credit card number or Apple Pay/Google Pay information are collected to process payments. This is handled securely.
    *   Device and Browser Information: We collect data about the device and browser you use to access our site. This helps us optimize the site for different devices and troubleshoot any issues.

How We Use Your Information

We use the information we collect for the following purposes:

  •   Processing Orders: Fulfilling your orders, including shipping, tracking, and providing order updates.
    *   Communicating with You: Responding to your inquiries, providing customer support, and sending you important updates about your orders.
    *   Improving Our Service: Analyzing how customers use our site to improve functionality, personalize your experience, and develop new features.

Cookies and Tracking

Like many websites, we use cookies and similar tracking technologies to enhance your experience. These technologies help us remember your preferences, understand how you use the site, and personalize content and ads. You can manage your cookie preferences through your browser settings.

Third Parties

We work with certain third-party service providers to operate our business. Here's who they are and what they do:

  •   Shopify: Our online store is built on the Shopify platform. Shopify handles website hosting, security, and certain data processing activities.
    *   Apple Pay and Google Pay: These payment processors securely handle your payment information when you choose to use them during checkout.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. This includes:

  •   SSL Encryption: Our website uses SSL encryption to protect your information during transmission.
    *   Encrypted Payments: All payment information is processed securely using encryption.

Your Rights

You have certain rights regarding your personal information, including:

  •   Access: You have the right to access the personal information we hold about you.
    *   Correction: You can request that we correct any inaccurate or incomplete information.
    *   Deletion: You can request that we delete your personal information.

To exercise these rights, please contact us at info@hicurvi.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

Policy Updates

We may update this privacy policy from time to time. We will post any changes on our website.

Company Name:
HiCurvi Ltd.

Business Address:

71-75 Shelton Street, Covent Garden, London, WC2H9JQ

Company Number: 17177489

E-Mail: info@hicurvi.com
Phone Number: +447916696826

Customer Service:
Monday - Friday: 9:00 AM - 5:00 PM GMT
Saturday and Sunday: 10:00 AM - 4:00 PM GMT
Average response time: within 24 hours

Support Information:

Customer service is based in the United Kingdom and provides dedicated English support for United Kingdom customers. We respond to all inquiries within 24 hours on business days.